Delivery

We will deliver to any home or business address anywhere on the UK mainland. If you spend £39.99 or more then delivery is FREE, otherwise we charge £4.99 per order. You will see actual delivery costs before you confirm your order and pay. In certain remote postcodes such as in the Scottish Highlands we add a delivery surcharge of £5.00.

Over 99% of orders placed before 1pm are dispatched on the same day and delivered within 3 working days.

What happens if I am out?
When placing your order if you may be out when delivery is made, please note where we should leave your order in the ‘Order Notes’ box at checkout. On the day of delivery, if you are not able to be in all day and have not left any special delivery instructions, our couriers will either contact one of your neighbours or leave your order in a safe place on your property. We cannot accept responsibility for the package once left. Orders valued over £150 and Pet Meds must be signed for if no special instructions have been received.

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